Comments
Hellow sir,
first i tell you i love it snapdeal very much before some time i
placed my order in snapdeal website i place my order at night with
payment mode net banking my order sucessfully placed but in your side
i received message in mobile and email to my mail id your order is
cancelled so i shock and i contact multiple times your custumer care
team your team tell me your account blocked you may create new account
and new mail id so i use this account lifetime so please sir i request
you please unblock my account i love it snapdeal so much
"After closely reviewing your account, we have found some transactions
that do not pass our internal checks. As a result, we are cancelling
your order and closing your account. Please note that all other open
orders and refund claims on this account have also now been cancelled.
Going forward, you will not be able to make any transactions using
this account. You are also strongly advised against operating a
co-existing account or opening a new account to place orders. Both
such accounts will also be blocked"
my snapdeal ragistered mobile number [protected]
please sir unblocked my account i place my order any order its show me
verification failed order cancelled sir please help me i requested you
sir please unblock my account and my question this also why my account
blocked? for any reasion so please unblocked my account and i provided
you complane number 27396849 this is my complane number of my account
please reply and touch with me by mail or contact my mobile number
[protected]
regards
VISHWANATH VERMA
first i tell you i love it snapdeal very much before some time i
placed my order in snapdeal website i place my order at night with
payment mode net banking my order sucessfully placed but in your side
i received message in mobile and email to my mail id your order is
cancelled so i shock and i contact multiple times your custumer care
team your team tell me your account blocked you may create new account
and new mail id so i use this account lifetime so please sir i request
you please unblock my account i love it snapdeal so much
"After closely reviewing your account, we have found some transactions
that do not pass our internal checks. As a result, we are cancelling
your order and closing your account. Please note that all other open
orders and refund claims on this account have also now been cancelled.
Going forward, you will not be able to make any transactions using
this account. You are also strongly advised against operating a
co-existing account or opening a new account to place orders. Both
such accounts will also be blocked"
my snapdeal ragistered mobile number [protected]
please sir unblocked my account i place my order any order its show me
verification failed order cancelled sir please help me i requested you
sir please unblock my account and my question this also why my account
blocked? for any reasion so please unblocked my account and i provided
you complane number 27396849 this is my complane number of my account
please reply and touch with me by mail or contact my mobile number
[protected]
regards
VISHWANATH VERMA
I don't know why I have received this message from Snapdeal. They simply cancelled my order without any reason !!! Rajesh
"After closely reviewing your account, we have found some transactions that do not pass our internal checks. As a result, we are cancelling your order and closing your account. Please note that all other open orders and refund claims on this account have also now been cancelled.
Going forward, you will not be able to make any transactions using this account. You are also strongly advised against operating a co-existing account or opening a new account to place orders. Both such accounts will also be blocked.
Order ID: [protected] Cancelled on: Thu, 11 Aug, 2016
Refund Mode Timelines Amount
Freecharge Balance 1 Hour Rs 535
"After closely reviewing your account, we have found some transactions that do not pass our internal checks. As a result, we are cancelling your order and closing your account. Please note that all other open orders and refund claims on this account have also now been cancelled.
Going forward, you will not be able to make any transactions using this account. You are also strongly advised against operating a co-existing account or opening a new account to place orders. Both such accounts will also be blocked.
Order ID: [protected] Cancelled on: Thu, 11 Aug, 2016
Refund Mode Timelines Amount
Freecharge Balance 1 Hour Rs 535
Snapdeal.com Customer Care's response, Aug 12, 2016
Verified Support
Dear rajeshrj,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
Yes I did receive a phone call and it was a huge shock. I was informed that my account will be closed due to some internal checks. I asked him what is the issue but no further explanation was given !!! When I asked to refund the money lying in my Freecharge account with Snapdeal, he told me Sorry, this amount will be lapsed. What's going on guys. How can you refuse to give me my money. Have I committed any fraud by buying some things from your site ???
Snapdeal.com Customer Care's response, Aug 13, 2016
Verified Support
Dear rajeshrj,
We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.
Regards,
Team Snapdeal
We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.
Regards,
Team Snapdeal
No update received yet. Also when I try to place an order it says - 'We are sorry to let you know that this order cannot be placed'.
Snapdeal.com Customer Care's response, Aug 18, 2016
Verified Support
Dear rajeshrj
We understand the plight. We will get the issue checked and update you at the earliest.
Regards,
Team Snapdeal
We understand the plight. We will get the issue checked and update you at the earliest.
Regards,
Team Snapdeal
My account is still blocked. WHY ????????
Snapdeal.com Customer Care's response, Sep 10, 2016
Verified Support
Dear rajeshrj,
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Snapdeal
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Snapdeal
what does mean "pending for varification" after payment?
Please find attached image and respond me [protected]@gmail.com
Please find attached image and respond me [protected]@gmail.com
Snapdeal.com Customer Care's response, Feb 28, 2017
Verified Support
Dear Ansari Ashique1971,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
I placed order normally and paid.
But after sometime it get cancelled with message showing
"Verification failed, order cancelled"
This is present scenario in snapdeal
I want my money return if dont have product
But after sometime it get cancelled with message showing
"Verification failed, order cancelled"
This is present scenario in snapdeal
I want my money return if dont have product
Snapdeal.com Customer Care's response, Jul 27, 2018
Verified Support
Dear Nishigandha,
Hope you are doing good.
We wish to inform you that your refund has been initiated from our end and you will receive the amount within 8 to 10 working days.
Regards,
Team Snapdeal
Hope you are doing good.
We wish to inform you that your refund has been initiated from our end and you will receive the amount within 8 to 10 working days.
Regards,
Team Snapdeal
I placed order normally and paid.
But after sometime it get cancelled with message showing
"Verification failed, order cancelled"
This is present scenario in snapdeal
I want my money return if dont have product
But after sometime it get cancelled with message showing
"Verification failed, order cancelled"
This is present scenario in snapdeal
I want my money return if dont have product
Snapdeal.com Customer Care's response, Sep 11, 2019
Verified Support
Hi Bhole,
Your refund has been processed from our end and soon you’ll have it in your account.
Regards,
Team Snapdeal
Your refund has been processed from our end and soon you’ll have it in your account.
Regards,
Team Snapdeal
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