Snapdeal — Got the faulty ostry kc06a headphone | |||
I got the Faulty product Seller Hifinage (static noise problem ) and i contact snapdeal they told to contact seller and then spoke to seller Abhishek and he agree to take back the product and product send it back him and now he told me he didnt find problem with headphone. snapdeal says 7 days hassle free return and replacement and i ask for replacement in 1 day. now seller has product and asking me for shipping charges. now its more than week no response from seller and snapdeal as well. now i dont have product i spent Rs. 5, 559 and for warranty issue no one is helping me or responding me not Snapdeal or Hifinage. Order ID: [protected] A return / replace request is under process (Ticket Id:[protected] Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Hi wasim inamdar,
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Regards,
Snapdeal Team
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Regards,
Snapdeal Team
nope seller send me the faulty product back and i have to pay the freight charges as you promise snapdeal will refund the amount of the freight as you know seller do not providing me the bill of speed post . he must have spent 50 rupees and and lie for for the get the profit of 120 rupees. my review never published on snapdeal why??. only good reviews are welcome?? i will tell all my freinds and family and audiophile community not buy from seller Hifinage and do not buy headphones from snapdeal ever.
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Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Team