Snapdeal — Motorola mobile model x force 32gb

Address:Panchkula, Haryana
Website:www.snapdeal.com

We ordered a motorola x force mobile phone from snapdeal worth rs.50000.We received the product on 2nd march 2016 and applied for the return on same day due to the technical problems.The camera wasnt right and the speed of the phone was also slow.On 7th march 2016 their technician visited and packed the mobile phone along with the job sheet.Since that day i have been calling twice a day to remind them about the reverse pick up of the product.Till 22nd march they just told that their executive will call in next 48hours which never happened.Then they told that they have not received the job sheet.I mailed the scanned image of the job sheet and have even sent 10-15mails regarding this but no action has been taken till date.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Customer (manasvig),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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