Snapdeal — Not received refund since 1 month.

Address:Lucknow, Uttar Pradesh, 226012
Website:snapdeal.com

Hello
My order no. Is [protected], placed on: 28/4/2016 8:28 pm and complaint reference no. 23344296.
I have returned this product because it was not working fine. And now snapdeal refunded my amount to freecharge but i was not having freecharge account also and then after that they have asked for my account no. And they said that we have refunded your money to your account on 6/6/2016 but till yet i have not received refund in my account...
I also provided them passbook statement and pdf file for my account but they are not trusting me now and they are talking to me rudely now.
There trustpay policy doesn't mean anything, snapdeal is just cheating and fooling there customer...
So, now kindly help me in getting my refund.
Thanks.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear rohan0913,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Call me on [protected] only.
And please learn some manners from amazon and flipkart.
since 1 month refund is not credited to my account & i got so much troubled and still you are talking rudely to your customers.
Dear rohan0913,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
And if you want then let me know I will provide you PDF statement of my account...
And I'm in trouble since 1 month so please it's a request plz solve my query now and provide me refund.
Dear rohan0913,

Apologies for the delay. We will get in touch with you as soon as possible.

Regards,
Team Snapdeal
Okay
Call on [protected] only.
Didn't got any call or solution from Snapdeal .
What your team is doing ???
Dear rohan0913,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal

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