Snapdeal — Not refunding money after delivery of damaged product | |||
Dear Sir, I had bought a Dell Inspiron 15 from Snapdeal.They had delivered a damaged product.after several complaints they picked up the product f from my place which was 27th of March 2014. I have been following up with them since then to refund me my money but I am not getting any response.Its 16Th of April and they had initially promised to get me a new product by 4 days or else refund me the amount. Please help as I am at complete loss and urgently need the money back. Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Priyodarshini,
Further intimation on your concerns highlighted earlier and information about your contact details are awaited from you; please let us know if we can be of any further assistance. You can contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Further intimation on your concerns highlighted earlier and information about your contact details are awaited from you; please let us know if we can be of any further assistance. You can contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team