[Resolved] Snapdeal — nuvo-chennai not pickup daily promise to pickup. | |||
my name is Kamal Bothra, I purchased a TV from Snapdeal by order no. [protected], tv is faulty and I informed to snapdeal within 7days, they sent me Nuvo-chennai courier phone no. and I received call from courier for pickup, but after wholeday waiting courier man not came, I phoned him he told me that my address is not coming in his circle so tomorrow another person will come for pickup, but today I received SMS from DM-Nuvoex again Nuvo Chennai courier same person name and ph. no that yesterday attempt to pick up not succeed so today he will pickup. I called Nuvo chennai courier man Mr. Kartik on phone no.[protected] he told me no I am not coming another man will come as your address is not in my circle, you will get information. full day passed I have not received any information. Was this information helpful? | |||
Jan 6, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Dec 02, 2016 Snapdeal.com Customer Care's response Dear poornima suresh, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||
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my name is sureshkannappan, I purchased a Samsung Galaxy J3 from Snapdeal by order no. [protected], Sub order no: [protected] and my mobile number [protected], mobile is faulty and I informed to snapdeal within 7days, and I have made a complaint about 12 times there is no proper response Everytime I call snapdeal says they will come and collect in 2 days till now nobody came to pickup the return products so snaptheydeal is selling secondhand products and cheating the customer in all aspects so I couldn't find any other clue how to deal with or should I use the second product or just throw it in the garbage, whenever I call them they say Nuvo-chennai courier will pickup. and I didnt even received call from courier for pickup, but after wholeday waiting courier man not came, and these snapdeal customer care says no that yesterday attempt to pick up not succeed so today he will pickup. 20days already passed I have not received any information.this snapdeal customer care even doesn't have toll free number, the worst e-commerce website in India who sells used products and cheating the customer and playing with people's money not responding to the query, i spoke to 12 executives calling in different days some of them are mani supervisor who has given a false commitment he has promised that it will be pickup in 24hours and will get the replacement in 3days, rajadurai, pradeepsingh and other ladies doesn't remember their names, one of the worst and cheater in the e-commerce Buissness in India is snapdeal they have tested my patience and ruined my life, this is the most and lost message to snapdeal and people be aware of this kind of people
My complaint number 30875624
My complaint number 30875624
Snapdeal.com Customer Care's response, Oct 27, 2016
Verified Support
Dear poornima suresh,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team