[Resolved] Snapdeal — Received Empty Box

Naveed Nabi

from Nagar, Rajasthan

Address:	New Delhi, Delhi, 110076
Website:	www.snapdeal.com

Order ID: [protected]
After returning this product (Sony Xperia Z3+) for some reason, it failed in Snapdeal's quality check on 3 September 2016 as i had not given the appropriate reason of sending this product back. I had mailed and called their advisors and even seniors many times but all in vain.
After a lot of misery they got this product re delivered to me but after opening the packing, i was shocked to see no phone in it also there was no charger. Only earphones were present in the box that too a used one. I am totally dismayed and don't know what to do. I called the customer care many time but they are just putting my problem on hold and not doing anything. Lost my 30K, never going to shop from this website again.

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Nov 8, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

Snapdeal.com Customer Care's response Dear Naveed Nabi,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Sep 28, 2016

Updated by Naveed Nabi I have been getting messages like this before but it would have been better if you people just work on these complains instead of giving fake assurances. You are for sure going to face the music now. Just wait and watch.

Verified Support

Oct 08, 2016

Snapdeal.com Customer Care's response Dear Naveed Nabi,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal