Snapdeal — Warranty extend for dell vostro 2520 laptop

Address:Gurgaon, Haryana, 110008
Website:www.snapdeal.com

I purchased a dell vostro 2520 laptop having order id- ([protected]) worth rs 26, 320 with 3 years warranty through snapdeal.However, my warranty ended on 4th february 2016.Ideally my warranty should have lasted till 21st may 2016 however since i was delivered a old stock of the laptop whose warranty started 3.5 months before my purchase date, hence the warranty ended up on 4th february 2016.When i complained to snapdeal customer service team regarding this on 13th february 2016 and since then i am only given fake assurance by their customer service team to resolve my concern i have called them atleast 50 times and spent rs 500 as my phone bill just to speak to supervisors in the customer service team who come on the call after you have spent at least 25 to 30 mins on the call.At least 5 supervisors have given me fake assurance to resolve my concern however it has been two months and my warranty has still not been extended till now.Two months of my extended warranty has already been wasted in this case.My request number no is 19401749 which has not been resolved since 3 months.This post is for my friends who think that snapdeal is a very good company in the ecommerce industry.Please don't buy anything from this fraud, liar and cheater company friends otherwise they will stole your money and when you will call them for any issue then they will make you cry for resolving your concern.There customer service is worst and horrible.Please go for amazon since their customer service is best in the market right now.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Manish,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
You guys are ridiculous and horrible
you will not do anything
you are the biggest liars in the ecommerce industry.
Dear Manish,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal
Your team is working from past 3 months liars
Please don't worry I have sent a email to your CEO kunal bansal explaining him about the pathetic customer service by Snapdeal.
Dear Manish,

Apologies for the delay. Our team is working on this concern; we will get in touch once we have further updates on the same.

Regards,
Team Snapdeal
The pathetic and horrible team of Snapdeal has not resolved my concern till now.Friends please don't buy anything from this company.They are the worst ecommerce company in the market.
I wish to inform you that you are lying to me because even after three business days I have not recieved the refund in my bank account.
Dear Manish,

We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
Team Snapdeal
You are biggest liars and you have stolen my laptop also.Kindly returny laptop back to me.
Dear Manish,

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

Snapdeal.com — RETURNING RELIANCE LAND LINE PHONE

IN OUR VILLAGE RELIANCE NETWORK NOT AVILABLE

Snapdeal.com — Reg.replace

Dear sir/madam My request no.18258141 & vide order no [protected].I request for replace the item not for refund (not for refund), so replace the item please

exchange mobile

My order No[protected] Order Date - 14.02.15 Sub order No - [protected] Product Amt - Rs.2785/- My mobile display not response in received four days, Pleas exchange the mobile immediately.

i request to order missing of you send klick royal blue choodidar,duppatta,combo m(size M)

I REQUESTED FOR ORDER MISSING OF KLICK ROYAL BLUE CHOODIDAR DUPATTA COMBO (SIZE M). PLEEAS REQUESTING MISSING OF KURTHA KINDLY REQUEST TO SEND BACK THE WHITE KURTHA...

Phone not delivered

Order no [protected], mobile phone not delivered. Snapdeal not processing refund and not replying to any communication.

not satisfied with the order

My order no is [protected] I want to return this item and get my cash back as soon as possible. I tried to call but my call was on waiting from 10 minutes. so please help me how can i return the order and get my cash back

Non Replacement of faulty product

Company has sent defective product and are now not cooperating for replacement or refund inspire of repeated complaints on phone and via email

Can't log in and even can't register

I was buying a product
and I can't log in
and also can't register
they said
this number already exists
so I called customer care and complained
but there is no solution
and I'm still waiting.:-(
Dear priyanka97,

Kindly share your registered email id and contact details on [protected]@snapdeal.com to assist you further.

Regards,
Team Snapdeal

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