[Resolved] Snapdeal — Wrong product delivered | |||||
Dear Sir/Madam, I had ordered Samsung 23H4003 LED TV on Snapdeal on 15th Dec (Order number [protected])with CASH ON DELIVERY OPTION. I had received wrong Product Lyra's Ironing Board instead of Ordered Product on 20th Dec. I paid Rs 11, 050/- to Courier service. I immediately lodged compliant to Snapdeal (Ref No[protected]. They given me 48 hours of resolution time. I have provided all necessary evidence and My ID Proof (Even though there is no such policy to share this) on Snapdeal request. Still date there is no positive action taken by Snapdeal team. I obliged to look into this matter and judge my case. Yours Sincerally, Yogesh Santosh Chavan Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
How many years Snapdeal want to work on my issue? I had already called more than 15 times (Cost Rs 245) & mailed (Cost Rs 210- Cyber cafe & Photographer).
It is shame on Snapdeal team, as your customer executive also using very bad words. I am doing only this mail & followup with Snapdeal since 20th Dec. My working hours hampered.
I am suggesting everyone not to deal with Snapdeal as Bad services & Bad words receiving from you.
Flipkart & Amazon experience was 100% better than Snapdeal.
Yogesh Chavan
Order id [protected]
Complaint No 15935933
It is shame on Snapdeal team, as your customer executive also using very bad words. I am doing only this mail & followup with Snapdeal since 20th Dec. My working hours hampered.
I am suggesting everyone not to deal with Snapdeal as Bad services & Bad words receiving from you.
Flipkart & Amazon experience was 100% better than Snapdeal.
Yogesh Chavan
Order id [protected]
Complaint No 15935933
Hi yogeshchavans,
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal
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+91 11 4637 1100 [Customer Care]
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Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Team