[Resolved] Snapdeal.com — Complaint letter against courier service | |||||
I ordered Samsung mobile from Snapdeal with reference number[protected]D your staff member called me on 3rd May 2016 and asked me to collect my parcel from your office. I requested them to deliver it to my home. They said me that address couldnt be read from my parcel. if i will not go there and receive it they will return back to the company. so i went there and collect my parcel. i found scratches on my addresse intentionally done by someone(photos attached). i told them about that point, the person named mr.Kaushik started shounting on me and behaved like he were my boss. and this is not first time. i exprience this so many time with thus courier office. and not only me but my many friends also had this bad experience with this. I hope you will take a serious notice of this complaint immediately in order to this Kaushik courier service. If you would like to contact me, call me at +91 [protected] or email me at [protected]@gmail.com. I shall look ahead to your reply. The copies of the scratches on my address on courier are attached to this letter for your convenience. Sincerely, Rahul Raval Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Nilesh(nileshsraval),
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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+91 11 4637 1100 [Customer Care]
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+91 92 1269 2126 [Customer Care]
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We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal