Snapdeal.com — Courier companies are not pickup the package

Address:	628008
Website:	snapdeal.com

Order details
Order id: [protected] reference number: 22472220


Placed on: 15 apr, 2016 issued on: thu, 21 apr

Courier name:gati-rp company name snapdeal

Complain letter

Respected sir
Sir, myself saravana kumar .K, ordered an voltas air conditioner in snapdeal, on 19/04/2016 i recieved my shipment through blue dart, later i found that the condensor is fitted with aluminium coil, which is absolutely not suitable and adaptable to climatic condition of my place, so i thought to return my shipment and place an requisition to the company, but still now i had'nt recieve any approval (Letter) from the snapdeal stating about your confirmation to take back the air conditioner and return the amount which i paid earlier, am really fed up with the customer services as they are not clearly guiding me what to do, please sir kindly give some approval or confirmation letter mentioning that you agreed to take back the shipment, because without such approval the courier companies are not accepting to deliever the package to you, please fix this problem as fast as you can
Thank you sir
With regards
Saravana kumar k