[Resolved] Snapdeal.com — Damaged product not return | |||||
Snapdeal with order id: [protected] delivered a defective samsung mobile when we ask for return they want customer to check that mobile with samsung repair store when samsung store accepted that product has fault and replace the camera - even than sanpdeal refuse to return and claim that this product is working and we have to take this product. Some words i can't eve write here how sanpdeal customer care talked. Snapdeal is a worst company and it should ban working in india as it cheating customer and violating consumer act. They never mentioned hidden t&c on the product page. I tried everything to connect but no one can post any comments on company facebook page until they approve, if you try contacting by phone they cut the phone during the conversation, i also even tried to contact company ceo through twitter but these tweeter accounts again managed by pathetic snapdeal customer service team. This company is worst company and pathetic customer support. Was this information helpful? | |||||
Nov 27, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 27, 2016 Snapdeal.com Customer Care's response Dear Suchit Singhal, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 02, 2016 Snapdeal.com Customer Care's response Dear Suchit Singhal, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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