[Resolved] Snapdeal.com — Empty box received for samsung j2 pro.

ankur916

from Rawatbhata, Rajasthan

Address:	Allahabad, Uttar Pradesh, 211008
Website:	snapdeal.com

My order id no is [protected]. I purchased samsung j2 pro mobile from snapdeal on 01 october 16. First the mobile they sent was not working, after calling in the costomer support their engineer came and certified that the phone is not working. After returning the phone to snapdeal their quality check declined their engineer`s report and resend the empty box after calling for so many time still no positive response from snapdeal. Kindly refund me my amount.

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Jan 7, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2016

Snapdeal.com Customer Care's response Dear ankur916,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Nov 02, 2016

Updated by ankur916 Sir Mera refund kab aye ga please mujhe inform Kare almost one month ho gaya hai .Mera refund dijiye

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear ankur916,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal