Snapdeal.com — Got Charged for Installation of LGTV bought from Snapdeal

Address:Bangalore, Karnataka

My SD Order no [protected] I had ordered the 42 inch LG Tv Online for Amt 41106/- . In product description it was mentioned that Standard installation is free but i was been charged by LG for installation i.e Rs.4230/-(bracket 2910 + Installation Service charge Rs.800/- +ST) . I had spoken with Customer support Team Floor supervisor Ms. TIJI & they were going to revert me in 24hrs abt the reversal of installation charges but still no revert on same. If i had to pay this extra charges then i would have prefered buying product from the local retailer who would have given me the free installation with same charges. I had ended paying more Rs.4230 /- which i sense there was no discount offered, only i had been cheated by SD.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear rohitkumar786,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear rohitkumar786,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team
My issue has not been resolved. You had neither called me & nor sent any reply on email. Very pathetic service after sales. I assume that i am fool buying products from snapdeal.

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