[Resolved]  Snapdeal.com — No refund made by snapdeal

Address:Howrah, West Bengal, 711101
Website:www.snapdeal.com

Order Number --- Order ID: [protected] Issue with ___ no reverse pick up has been provided from Snapdeal.com.. ive asked for a return and refund of the product on 1st november. After 27 days the product still with me, it hasnt reversed picked up yet. please make the reverse pick up as soon as possible and refund me back my money. Order Number ---- [protected] Issue with ___Placed On 01 Nov, 2015 by snapdeal and 09 nov by their courier partner BLUEDART. I have to gift this product on the occasion on Diwali. But on 13 november i get to know the bluedart courier guy has updated at their site that they have attempted the delivery on 11 th november but their is no one to receive the product. the truth is i was present whole day at my home at that same day, nobody has came to deliver the product. and the product has been canceled. i just wanted to ask snapdeal if this kind of courier partners playing with snapdeal reputation why don't you guys do something about that? and, what is my fault in between this? as a customer i got the product on a cheap rate, now i wont got the same price or the product, now is this my fault? i escalated the issue with snapdeal but still didn't get any resolution . . Hi, I would like to raise a complaint on the recent hassles and mental torture I had to go through during my transactions with snapdeal.com. Even after raising a red flag and a verbal complaint against the atrocities, with the customer center reps of snapdeal.com, no service recovery process has been initiated from their end. It's really sad, that after remaining a loyal and faithful customer of snapdeal for so many years, I have to bad mouth them now, and raise awareness against them through eWOM and WOM. I will make sure, these issues get highlighted in the media. To throw light upon my latest issue with Snapdeal : Order Number --- Order ID: [protected]- Ticket Id: 11357525. ive asked for a return and refund of the product on 1st november. after 2o days the product still with me, it hasnt reversed picked up yet. please make the reverse pick up as soon as possible and refund me back my money. thinking that little things as these don't matter, but for some consumers, little things matter much more. This is total service failure on the part of snapdeal, and they should apologize and pay a penalty for what I have gone through, during my transactions with them with no fault of mine.
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Aug 6, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear Asmita Mukherjee,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi Asmita Mukherjee,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team

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