[Resolved] Snapdeal.com — Product not delivered on given date and not refund amount

deepaarya

from Delhi, Delhi

Address:	Mumbai City, Maharashtra
Website:	www.snapdeal.com/orderSummary?order=15074405355&code=efdedee6f27c75b060cfcc7eae64ba5a

I have placed online order for Mobile and paid full amount Rs. 5, 590/- but till date I have not received my ordered item and no updates. No direct contact numbers given on website. Please do needful.

Details of my order are as under:-

Order ID: [protected] (1 Item) DETAILS
Placed on 10 Sep, 2016

Samsung Tizen Z3 (8GB, Tizen OS)
Enjoy Snapdeal Gold Benefits on your order

Status: In Transit Estimated Delivery By: 16 Sep, 2016
Last updated at 4:45:05 PM, Today

Seller Information
LN MARKETING-Kukas-VOI

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Oct 20, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Sep 17, 2016

Updated by deepaarya Order ID: [protected]
Phone/Mobile Number: [protected]

I have placed online order for Mobile and paid full amount Rs. 5, 590/- but till date I have not received my ordered item and no updates. No direct contact numbers given on website. Please do needful.

Details of my order are as under:-

Order ID: [protected] (1 Item) DETAILS
Placed on 10 Sep, 2016

Samsung Tizen Z3 (8GB, Tizen OS)
Enjoy Snapdeal Gold Benefits on your order

Status: In Transit Estimated Delivery By: 16 Sep, 2016
Last updated at 4:45:05 PM, Today

Seller Information
LN MARKETING-Kukas-VOI

Verified Support

Sep 19, 2016

Snapdeal.com Customer Care's response Dear deepaarya,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal