[Resolved]  Snapdeal.com — Receipt of defective and incomplete product

Address:

Ahmedabad, Gujarat

Dear Sir, Order No : [protected] Product name : Wonderchef Red Aluminium Space Saver Cookware Set With Knife Sharpner & SanDisk Cruzer Blade USB Flash Drive 8GB (Combo of 2) amount : Rs. 3284 I had ordered wonderched red aluminium space saver cookware set with knife sharperner. The product i have received is defective. Not only that the courier box was not properly packed - no thermocols used and may be in transit the glass lead provided has become defective. also there is no knife sharpener found in the courier box. Pl. look into the matter. If this has happened because i had availed discount, you should mention the same or inform us in advance that i[censored] avail discounts, we will supply defective items, so that I could have avoided taking that discount. I can provide the pictures if needed.this is just not fare to allure customers by announcing discounts and then tempt them to buy products and then to provide defective items.snapdeal is a big company, this is not acceptable from snapdeal at least. I am frequent online buyer and this has happened for first time with me.pl. take this mail as my formal complaint and solve this. Thanks. Archana