Snapdeal.com — Refund not done after return of item

Address:Gurgaon, Haryana
Website:www.snapdeal.com

W have purchased a sari from snapdeal.com (Order id: [protected]). But when we received the delivery, the quality was not as per picture produced during order. So we had initiated for return at the same day, a representative came at same day and collected the item. But refund is not been done yet. We had complaint on snapdeal.com website and customer telephone numbers but all have been assuring for 24 hours/one day. Its almost 4weeks since we returned but the refund is not been done.
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Snapdeal.com customer support has been notified about the posted complaint.
Nov 28, 2015
shail6019's response
not resolved complaint fake news
Complaint comments 

Comments

oh.

another assurance.

Lets hope this time too.

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Yesterday, We had called to Customer care, and asked them again about the problem.

They have initiated the payment again on 17.05.2016 as shown on tracker.

Lets wait till 21st May, Est. Delivery.

I acknowledge the efforts. I will update further.

Thanks.
Dear biki mondal,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Its not refunded yet.

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