[Resolved] Snapdeal.com — Sony SBH20 Black | |||||
I book a product from the snapdeal on 12th September 2016 for COD for 1800 Rupees, 10 ruppes reducted from freecharge and for remaining amount COD is booked, I got a product on 18th of the september by their primary courier partner delhivery but product was opened and no invoice, then I call the snapdeal customer care. Actually product details were not updated in site. I ask the question how I get the product for same rate of 1790 rupees and I told that seller was cheating, after that They told me to send the product back and they arrange pickup on 20th of september. Till now there is no reply from the snapdeal and they are saying nothing abt the product and telling me that they will send the product back. It is already a month has gone. They cheated me and I had call no. of times to customer care but they didn't know nothing. I think it is Waste to buy from the snapdeal. They are maintaining a very bad sellers even they are not enquiring abt the seller who cheated me. Was this information helpful? | |||||
Nov 22, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 18, 2016 Snapdeal.com Customer Care's response Dear KOTAREDDY PEDDA REDDY, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 02, 2016 Snapdeal.com Customer Care's response Dear KOTAREDDY PEDDA REDDY, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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