Snapdeal.com — Wrong color phone

Address:Darjeeling, West Bengal

Dear sir, I had placed an order with snapdeal and my order no.is[protected].I had chosen grey with gold lining micromax canvas fire A093, but upon delivery on 30.12.2014 i found that the colour of the phone is white, which is not the colour i had chosen.This is complete betrayal and i feel cheated. Hoping for a response and solution from your end.
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Dear Raju t subba,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
I had placed an order with snapdeal for grey color micromax canvas fire A093 and my order no is[protected], and the same was delivered to my address on 30th.12.2014, upon payment of Rs.5210.But after opening the packet, to my surprise, the phone colour is completely white, which is completely different from the net.

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