Sodexo — Amount credit issue

Hi Team,

I have been given Premium Pass Celebrations Virtual Sodexo card by my firm SS&C Globeop. I have activated the card more than a month ago and can see the same in Zeta app too but the money is till not yet loaded in the card.

Please see card details below:

Card reference number[protected]
Registered mobile number - [protected]
Registered email id - [protected]@sscinc.com

Please look into this and do the needful.