Sodexo — amount not reimbursed

My father runs a grocery shop.He sent 2 sodexo packets (meal vouchers) on 20 July 2014. The amount to be reimbursed has not bee received till the date, Each packet contained vouchers amounting to Rs, 121000.Usually the reimbursement is received within 35 days of sending the packet.Please solve the matter as soon as possibe.
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Cockroach in the food

I ordered mattar paneer and two parathas, it took awfuly long time and parathas looked barely cooked.I was eating with my colleauges,
while one of them pulled something out of it and much to my surprise it was a cockroach. I did take a pic which i will attach with the complaint

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