Sodexo — Sodexo card not accepted at Marchant (KFC)

I visited KFC outlet which showing under
sodexo Marchant list and ordered food and when I told them to accept the payment through the sodexo meal card they rejected to accept it. When I asked for a reason they said the swap machine (Pine Lab) does not have an option to accept sodexo card. After that I asked them to give me QR code to scan and pay. But they don't have it and asked me to pay through cash or Debit/Credit card. It's already been more then 50 days since I reported the issue First time to sodexo. When I call customer care
to follow up they just told me we engaged Marchant team and will provide update everytime. They never having any update on the issue from 13th Jan till today (28th Feb).

Worst customer service experience.