Sodexo — Tried to deposit money into Sodexo gift card, but money is not credited into Sodexo card or my parent card

My issue is on 24 Jun I have deposited 3700 into Sodexo gift card which is not possible. Those ammount did not credited back to my parent account nor to sodexo.

I have called many times to get back money. 3 months are completed, but my issue is not resolved yet.

When I called to Sodexo team every one is giving me different answers and not resolving the issue.

When I called last time one girl is telling like our person will call you in 3hrs. But no response yet.

I am loosing my patience. I am going to tree raise complaint against Sodexo and team.
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