Sony India — No Support at service centre

Address:

Ghaziabad, Uttar Pradesh

Hi, I have bough a Sony xperia C3 handset from Reliance digital (Shipra Mall Indrapuram) Ghaziabad. After purchasing the same Reliance/sony promoters told me that they will transfer all my data from my old phone to new phone. As i was using a normal sim in my old phone so they have cut that sim to micro sim. But that was not done properly which leads to improper sim card size. They inserted that wrongly cut sim card into the device due to which sim card tray was damaged. Then they asked me to get the sim card swapped from the operator and told me that it will work fine. After getting the sim swapped problem remains same. I again Visited Reliance digital for the same problem and they ask me to visit Sony Service centre as it was within 7 days of time. Today I got an update that it will not be treated under warranty and I have to pay for the repair. My question is am i a fool who invested Rs 21000 to use a Sony handset. It was a pure mistake of Reliance Digital for which i am getting suffered. I have paid for a product which I am not able to use. Your quick response will be highly appreciated.