Sony India — Poor quality of Products not worth the HIGH PRICES

Address:

Kanpur, Uttar Pradesh

Dear Sir I have been a big time fan of SONY products. To me Sony always meant the BEST quality products which I trusted BLINDLY. Now i really feel I actually trusted it BLINDLY which I shouldnt. I dont belong to those Royal and richest families in INDIA, I come from an average background wherein buying a phone worth 21000/- is a big gamble. But as I said as I have a big fan I saved every penny since the day I got a good job to buy the most fascinating mobile to me. I bought Xperia M2 August last year. Its not been 21months not even a year and I hardly remember a day when i didnt had to struggle with this handset. Its microphone started troubling from the December 2014, Its speakers have gone almost dead for last 3 months, picture quality pooorest of all handsets i guess and now I am not even able to keep it on, it shutting down automatically and I am without a handset for last 24 hours. I will be going for the service centre as soon as i could but the IRONY is that you guys dont even have service centres in all cities and in those where you have they way to far to reach out and the people working there are so gooooood that you feel like making the biggest mistake of your life by buying a SONY product. Its really sad to that your sound quality for which you were known as the GIANT of all times is not just poor now but its the worst of all times. Its really hard to believe that a handset woth 21000/- couldnt last for even months.. I firmly belive that you have lost your quality and ethics in this money business. In the race of earning more and more you have compromised with your quality and now you've become amongst other cheap CHEATERS in the market. I insited my DAD to buy a SONY handset when Xperia J was launched when i knew he wanted a SAMSUNG, I gifted my lil sis Xperia C on her birthday and my i suggested Xperia Z when it was launched, to my elder sis which she also regrets buying now. I have lost all faith in your company. Refund my money. I will never ever go for this brand in my life again. Shame on you.