Sony India Pvt Ltd — I have experienced faulty sony led tv klv 32r422b

Address:

Bangalore, Karnataka

My Sony Bravia 32inch LED TV KLV-32R422B gone dead(Not Powering on) in just 1 years 2 months back its purchase, I Purchased it on 25-may-2014 for Rs 31500 .After showing that TV to Sony service center, at Abhivrudhi tech they replied me that Mother Board gone faulty and given estimated cost for repair about Rs 7000.

What is the minimum life span for LED TV from a brand like SONY?
Should Customer consider Its life span equals to Warranty period (1 Year)…
Should Customer buy a sony TV per year ??!!!

If an LED TV from a brand like Sony doesn’t work for even 1.2 years, and its repairing cost is going near 7K . On what basis should customers differentiate between Sony and other cheaper brands? It makes more sense to buy products from cheaper brands which cost far less, and unfortunately if there are problems, the repairs are also going to be cheaper.

Even if Main Board is replaced, what if it stops working after a year?
Should I pay 6500 rupees per year for repair to sony TV ? I believe Sony will again come asking for more money to replace that as well.

Its therefore turns out to be a heavy investment buying a Sony product and investing on it year after year to keep it functional. And I have no reasons to believe that the replaced panel will work longer if original does not works.
To make things more frustrating, Customer Care is hopeless. I have mailed them twice with logged ref no 26935666, 26922635 . Both the time they given no reply on mail, They only called on my mobile and asked me about “Should i am interested to repair my TV at their provided estimated cost(Rs 7000/-)” on Not ??????????

Now please suggest me should I go for Repair a sony TV in sony service center at estimated cost Rs 7000/- OR I put same amount in it and purchase New LED TV with different Brands.

Also suggest what should I do with with my current New Brand Dead Sony Bravia LED TVKLV-32R422B .

PLEASE DO SUGGEST……….

Although, This is my Last reply for you.Now from onward in my life I am not going to deal with SONY any more & same should be suggested to others also……

Thank you for cheap Quality product with high cost, worst service & Hopeless trust for “BRAND SONY.”

Please don’t buy any SONY products. I really fed up with SONY Braviya. Better way I go for Micromax TV its really good TV.

WORLDS BEST PRODUCT COMPANY GIVING WORST SERVICE.