Sony India — Sony TV model no 32EX420 pannal complaint

Address:

Prakasam, Andhra Pradesh

I am booked online complaint as on[protected] with id20416289 .After that technisian came to my home and check the tv set and find the pannal problem and he said company not make this model pannals and you pay pannal amount to company the company give new tv set to you. After 40 days the guntur branch people call to me and said send the demand draft of rs.14596/- to us.We arrange new tv model no 32w700b to you within 10 days.Then i took a d.D and send to guntur branch with speed post .They received on 25-9-14 i confirmed with phone.But till now i am not received tv set and guntur branch people not given proper answer.They told your complaint is closed. Then i dont know what am i doing.
So i request to you send my new tv immidiatley. I am suffering with old tv.I am mentally suffered in this problem.
T.Srinivasa rao,
7-162, a, nehru street, markapur -523316 a.P
Mobile-[protected].