Sony India — Sony X-peria M2 not yet received from customer care its about 2 months

Address:

Korba, Chhattisgarh

I have purchased my Sony Xperia M2 in Nov 14, in June 15 it is started auto switching off again and again, 1 week it continues so we switch off the phone and keep memory card and both SIM out and again inserted both & started. SIM was not read by phone it display the message "insert SIM card" then we send the same to customer care on 1st July 2015. He checked the same and told that SIM card slot to be changed; but till now we have not get my phone back from customer care every time he said 1 week. It is about 2 month such a poor service by such a big brand. I never expect this. I am sorry to say but this is why customer not interested to purchase Sony product. i have purchased Micromax phone because how you life run without a smart phone. Today also customer care person given me 1 week time every time they have different excuses: 1st week: it will take 1 week 2nd week: our technical person not yet received your phone 3rd week: your phone had liquid damage 4th week: your SIM slot is not yet received by customer center 5th week: Please send your Invoice copy 6th week: Please send your old job sheet 7th week: we have not yet received SIM slot by company 8th week: yet we have not received SIM slot by company Such an irresponsible person this is last week i am given them, then I will go to consumer forum and police for complain. Name: Amol Kumar Mob. No.: [protected] City: Korba State: Chhattisgarh