Sony India — Sony xperia C display and Multiple issue

Address:

New Delhi, Delhi

Hi, WOW GOOD FOR NOTHIN SERVICE!!! Unexpected service provided in your service centre. I visited your service center today at 2:22PM located in Shastri Nagar, Delhi. When I visited there I met with your representative, I dont remember that lady name I tried to show her the dead pixel but she is not able to find out then she asked one technician named Kunal, he came and run one display test on the screen and saying there is no dead pixel on the screen but when I asked him to show the test he told me if you are talking about 1-2 dead pixel then in every Sony mobile it have. Why the hell I will purchase any mobile having dead pixel. Then that fellow tried to confuse me, he told me in few mobiles we have that dead pixel in right or left corner where there is no source of light. Either I am fool or he is oversmart to make fool of customer. I have another Mobile of Micromax, I reported problem in it and they simply fixed it instead of explaining fault in there product. With Display there is heating issue in the mobile if I talked for just 15 mins continously it got too heated that I need to put it on table. There is too much hanging issue, someone told me remove the memory card, for last 2-3 days I was working without memory card still no change, Finally I reset the mobile still no change. Another one Camera got stuck usually while capturing any photo and the last Back battery panel was loose, if I pressed slightly from back then phone comes out. Seriously if Micromax can give good service then expecting excellent service from Sony is not wrong but this experience change my thought to purchase any product from sony in future and I will not suggest anybody to buy any product from Sony. I reported this experience on request no- 1-[protected] with Raghav. I don't have any complaint regarding Raghav and that Lady who was on C. care point. Waiting for your reply and if not then I will take help of social media to let everybody know regarding the dead pixel in there Sony phone and your after sale service. Kapil [protected] [protected]