Sony India — worst service

Address:

Faridabad, Haryana

I had bought sony xperia C3 on 1st November 2014 from the mobile store, crown interiors mall, faridabad, 121001, After 10 days i feel that when i play songs in earphone. Song suddenly stops and play again itself in few seconds. I visited to sony centre SAI ELECTRONICS 5C /12 BP NIT RAILWAY ROAD, FARIDABAD, HARYANA, 121001. They said we dont observe any problem. Then on 7th july o faced an another problem that my phone screen is fluctuating and loudspeaker is not working and finally screen disappers. Then I immediately go to sai electronics, They submitted my phone aagainst invoice no SE1/FY15-07/0000441. They returned my phone on 10th july. My problem gets resolved, but next day i faced an another problem that my phone is getting switched off by iys own. I again visted service centre on 11th july, They again tell me to submitt my phone. Against invoice no. SE1/FY15-07/0000654 And returned it on 14th july. Next day problem continues as phone gets hang and remained hang till battery discharge. I again visited there on 16th july and submitted my phone against invoice SE1/FY15-07/0000821. I got my phone back same day with same problem. They tell we can't do anything. Phone is ok from our side. When i asked for stand by set, they said we don't give any stand by set. When i said i will complain against u in sony, They replied do whatever u want. We don't care. The behavior of employees is ridiculous. They talk everytime like insulting people. They treated me like a third class Labour. I have got worst service. I have rushed service centre around 10 times in a week by leaving my important tasks. Now I am at the condition that i m thinking of filing a legal complaint in consumer forum. Waiting for reply. PRATEEK SIROHI.