Sony India — Xperia M4 MOBILE

Address:

Gautam Buddh Nagar, Uttar Pradesh

I bought two Sony Experia M 4 mobile on 8 August 15 for myself n my wife. WITHIN a week of purchase, my wife's mobile receiver started to show some defect with lower level of sound quality... I called customer care n I was told it's a software problem n I followed d steps as told but nothing changed... within few days, the second mobile also showed defect with its receiver getting defective... I went to d shop from where I purchased d mobile (Reliance) but they said that they can not do anything now.. Then i went to Sony service station but they too refused to replace d defective sets..I was made to wait for over two hours but was provided with no satisfactory answer...I paid 42000 (forty two thousand) for two mobiles n both got defective within a month... When I was service station I came to know that we're many people which had same problem with Experia M4, showing that d company is selling defective sets... being a government employ I paid almost a months salary towards there two mobiles but it is totally unacceptable that both mobiles get defective within a month... I may request that if not anything, Sony should have my mobile returned and pay back my money... I do not want any compensation for my apathy but just my money back for, the defective mobiles...