Sony India — Xperia Z dead within a month of purchase

Address:

Pune, Maharashtra

Hi !
I have purchased Sony Xperia Z in May 2014. May 19 to be exact and wintin a month the fone went DEAD !!
I gave to the service center for repair. AARADHYA Enterprises, Pune India.
Its been more than two weeks now and the only answer I get is "Sir, your fone has gone for repair" !! Seriously!?!? repair??? is this answer your executives give to a customer!?! NO ETA NO Info on what the problem is! Nothing!!
When I call on the toll free number, I am told "Sir, please call the service center" and When I call the Service Center, the answer is "Sir, pleaes call toll free number" !! Are you guys playing with the customers!!?!? what kind of service is this!?!?
I have made the biggest mistake in my life by buying a SONY Product!Even if the product is free I will never ever take it!!! Poor Service! I will never encourage anyone to buy a sony product !! Such a big mistake!
Though I am writing this mail, I dont expect any action on it! I am so much confident about Sony Service now thats the reason I am not adding my Ticket number or Job Id in this mail!

Thank You Sony for an eye opener! Just to give you guys an example. I also own a Samsung Galaxy S3 phone. The S3 got some problems and I had to submit it in the service center. The Samsung service center was so nice that they gave me a call in the evening and told me what is the exact problem with my phone. They also gave me an ETA of 4 days and believe me I got my fone back in 3 days!!! Samsung is the best!!

Sony- Such a poor service!! Thank you !!

Mandar Joshi