South Western Railway — Train 01302 - Teminated till solapur instead of Mumbai CST

Address:

S Afra Mansion, Kandaswamy Mudliar Road, Richards Town, Bangalore 560005

Dear Sir / Madam

My wife and kids were suppose to travel from SBC (Bangalore cantonment) to Mumbai CST on[protected] in A2 coach with PNR [protected] on reaching the station they were informed that train will be terminated till Solapur only, which was not feasible to travel with kids and elderly mom as I was not traveling and so we made a complaint with TDR[protected] which was rejected saying ticket was not cancelled 48 hours prior to travel.

My bases of case is as follows:-
1. The train is terminated to Solapur without any prior information given.
2. Ticket is still overcharged as its till Mumbai CST (final destination) and its terminated at Solapur which is simply incorrect and not providing any source of further transportation.
3. Complaint no. TDR :[protected] rejected saying did not cancel 48 hours before travel, what about Indian railway they also did not have courtesy to inform themselves their destination is terminated short to Solapur.

Being a regular traveller by Indian Railway and bases of above arguments I deserve a full refund.

Regards
Zahir Darvesh
+91 [protected]