Spice Jet Airlines — Booking executive are abusive

Address:	Mumbai City, Maharashtra
Website:	Spicejet

Today I went to book a ticket and cancel my previous ticket, 1 the guy sitting there was not helping and the girl with him was abusive.
2. Even after bunch of customers explaining they still did not apologies. If this is the case I will recommend every person not to you this airline cos it has people serving to them with abusive. Staff is illiterate they don't understand the meaning of cancellation and rebooking. This incident took place at domestic airport Mumbai. If my complaint is not resolved and I don't get the apologies letter, next person talk would be my lawyer.