[Resolved]  Spice Jet Airlines — Flight cancelled at last moment before travel by SpiceJet. Paid hefty amount to book on other airline

Address:

Mumbai City, Maharashtra

had booked ticket from SpiceJet for myself & my wife - booking date - 27 August from Mumbai to Port Blair via chennai on travel date 8 Dec 2014. Following are detail: Airline: SpiceJet PNR: ZBJDXQ Name: Arun Chaudhary & Jyoti Chaudhary Travel: Mumbai to Port Blair via Chennai Date of Travel: 8th Dec 2014 Booking Date: 27th Aug, 2014 Contact: [protected] On 4th Dec(Just 4 day before my travel) i had been informed by Spicejet via sms & mail that flight from Mumbai to Port Blair via chennai had been cancelled & spicejet suggested for alternate flight to book. Subsequently I checked with SpiceJet customer care & i got to know that there were no alternate flight available to Portblair on either 7th Dec., 8th Dec or 9th December. In such situation as my plan for travel to Port Bliar was fixed, I cancelled the spicejet ticket & had to book flight from another airline & Paid Rs.20, 000 more for the same ticket. I request to authority to look into the issue as cancellation of flight had been done just 4 days before travel & due to it, i paid very high amount for the same ticket due to last moment booking on another airline. Had i been informed earlier regarding cancellation, i could have saved Rs. 20000 (SpiceJet Ticket Price Paid: Rs. 12000 & GoAir Ticket Price Paid: Rs. 32000) which i had to shell out due to booking on another airline on last moment. I request authority to help me to get appropriate compensation from Spice Jet for my mental trauma & big financial loss. I am a middle class person, such unwanted expense bother us a lot & hurts a lot. Hence, seeking an appropriate compensation. Regards Arun Chaudhary E Mail ID: [protected]@gmail.com [protected]