Spice Jet Airlines — Misbehaviour and No Pre announcement of flight delay.

Address:

Chennai, Tamil Nadu

Hi, I am Sumathi.B.I booked a ticket from chennai - kolkatta and from kolkatta to chennai in spice jet. While returning from kolkatta to chennai on May 1st 2014 we had a very very bitter experience with spice jet workers in kolkatta airport...They said we had excess baggage...but there is a special offer to those who book the return ticket in the same airline and also travel abroad in the meantime will have some exception in baggage...as this fact is well known to my husband as he is a frequent flier he knows this...we told this facility...( If we were not unaware of this facility SPICEJET people Simply steal our money). Even then also the workers with red color uniform are money minded saying this and that reason to collect money from us... The Lady named NEHA in kolkatta airport thinks that she is the owner of spice jet airlines and speaking so wrongly...she is saying that we are such dump to not understand what she is saying...i dont know what that NEHA is Qualified...Myself and My Hubby are Engineering graduates with Post graduation in Bussiness Management from reputed universities... Note : The Girl like NEHA must be punished of her behaviour with us...or else Spice jet will be black listed by the public. After Having frustating and disgusting speech with those Stupids we have been announced the flight SG324 from kol-chn is delay(they have not mentioned the timings)then we went for checking and to waiting room...opppsss... we waited, waited, waited but we did not get a single information from the Spicejet people.after 2hrs they changed the gate number and asked us to collect the snacks???????? (Spice jet people thought that after eating the snacks the people will sleep and wont ask any questions!!!) in that gate also we waited for a long time ..actually our flight time is 4.10pm we were been waiting there still 7.30 pm without any announcement... Those Stupids talked too much for our baggage to collect money from us...but while we asked for the flight timing they sitting like a dump duck..the same day spice jet is running a flight from kolkatta to chennai at 7.20pm...that flight is scheduled and went but we people has not announced anything... After a long waiting we boarded the flight and settled ourself..as we thought we already preordered the food so no problem we will eat and take rest atleast now...but these spice jet stupid workers continued there harassment with us in flight also.they concentrated first to those who getting food by paying money in flight ( So that they will get extra money...stupid money stealing spicejet guys) one guy came and asked u booked for non veg combo to us we said yes...after some time the same guy came and said ohhh...we have only snacks ...y dont u have these...already for the whole day we have been harassed by Spicejet Workers and then in flight for food that too we preordered for something and they are asking too take some think... Spicejet is giving training to its workers not to provide customer service...to loot money from customers in all possible ways...and to sale their dump food for more money...by avoiding those who pre ordered..they have list of snacks in their menu card...if we asked for anything ..without any shame these say we don't have any snacks ..then what for the menu card is placed in each seat...The person name RAHUL in the flight (SPICE JET TRAINED SHEEP) is trying to convincing us and not ready to provide what we need...he said i[censored] didn't have the food we will refund the money to u... Totally a bitter bitter experience with spice jet..For my worst enemy also i wont refer spicejet...domestic service is this much worst...i even cant think about international trips with SpiceJet...WE will loose our pleasant trip by paying our own money... Those People Should be punished... Regards, Sumathi.B Senthilarsan.V.K Vikraanth.S