Spice Jet Airlines — Not allowed boarding the flight

Address:

Hyderabad Telangana

My name is Yogesh Pajwani and my contact no is [protected]. I has booked spice jet flight for sector Mumbai to Jabalpur. For date 12.11.2022 Monday. Flight no SG-2872.
Airline PNR no. IJHH7B. The flight departure time was 11.25. Due to heavy traffic (From Kandivali to Airport T2) in spite my auto vala tried very hard I managed to reach Airport at 10.59. Spice jet guy called me at 11 and at that time i was at security check. I informed I am in airport and at security check and coming immediately. He confirmed but when I reached at boarding gate he denied for boarding exactly at 11.17PM. The flight departure time was at 11.25 but for creating early departure impression they closed the flight doors 10 mnts before. If they would have allowed me to reach at flight I would have reached there before departure time. But they compelled me to miss the flight in spite many request. they passed the time in arguing with me which could have been the utilized in making me reach at flight. SIr I lost 6900 Rs and also lost one business deal of 26 lacs due to missing flight. Request to analyse the matter and take strigent actions against the company for having no value for customer's time and their schedule.