Spice Jet Airlines — Refund

Address:Columbus, MT USA

Paid $1752 US for flights on 4/9/2020 (PNR):TC5YQJ. Booking date was 12/5/2019/ Flights were canceled due to COVID. I have since sent 20+ emails requesting a refund. Contacted customer relations, NoDal officer, Ajay Singh, Kamal Hingorani all to no avail. PLEASE help! I get the same response every other month:
Please be assured that we are carefully looking into your concern and shall get back to you soon with an appropriate solution.

Your patience in this regard shall be highly appreciated.
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