[Resolved]  Spice Jet Airlines — Refund of cancelled ticket amount.

Address:

Coimbatore, Tamil Nadu

We booked a ticket through our agent 'Poppye Tours Private ltd., ' The passenger details as below; Mr.Suresh Gopal Mr.Rakkimuthu Sivasamy From Coimbatore to Mumbai Flight schedule is 12.09.14 and Flight no.SG451 Dep Time:20.55. due to could not come and catch the flight for the second of schedule at 45min time perior, the airlines peoples instructed to cancel the ticket immediately at the airport. We cancelled the ticket right away near by the jet airways counter at the Coimbatore airport. And rescheduled and booked the ticket by next day. After that we informed our agent about the cancellation of the ticket and requested to refund the amount / reduced bill. But they informed to us you were there after schedule of second you have delayed 5 minutes. So they cannot get the refund from Spice jet. Please explain is there any issue to refund the money. Note: Already we received a receipt of cancellation ticket from the Jet Airways counter at the airport. If you need I can send it to your for further clarification. Please advise to proceed further. Thanks in advance, Ganesh Batliboi ltd., 577/1, Palladam Road, Veerapandi Post, Tirupur [protected]