[Resolved]  Spice Mobiles — most urgent # complaint No. [protected] (Replacing battery in Brand NEW SPICE PHONE), S

Address:Rajkot, Gujarat

Dear Sir, Regarding my above mentioned complain, I hereby inform u that I have purchased new spice phone from Home shop 18 and same day from the receiving, I am facing problems and problems in phone as well same from your service center and also from your company. I have visited your service centre At Rajkot (Gujarat) office for the same where I have been told that there is battery problem in your phone along with ur requrest No. 06100557E90092, dated 16.09.14 where I have been told that pls confirm us in next two working hours for the same.After two days from the request date, i have revisit ur service centre but still reply was that battery has been asked from the company but till today still not come. Then I have launched the complain in your service centre with Mr. Tahir and he has given me complain No.[protected] on dated 23.09.14. Recently Today I have talked again at your service centre again with Mr. PASHA but he is not able to solve my prolblems.If I am facing this kind of problems in Brand new phone, then what can i expect from your company for future services. Requested to solve my complain in next 48 working hours, if possilble or else I will have to take help of CONSUMER COURT as I am having all evidence and proofs about so much poor services of the company.If you are not able to solve my problems, please give my money back.Hoping for your prompt Reply. Thanks & Regards Amit Dwivedi RAJKOT GUJARAT +91 [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have forwarded your complaint to the concern department and they will revert to you shortly.


Thanks and Regards,
Spice Mobiles.
Dear Customer,

We trust your handset has been repaired to you.


Thanks and Regards,
Spice Mobiles.

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