[Resolved]  SpiceJet Airlines — Non working of the portal

Address:

Kolkata, West Bengal

I, Vishal Kapoor having PNR number K2KBUY am trying to change my travel date from the 12th May to 15th May with the flight timing of 7.25am. However, the portal is not taking any changes for more than 2 days and their customer service is also of no help as they keep putting the call on hold without providing any solution. The price difference has increased by Rs2500/- today and now I have to pay Rs7800/- extra. I am no longer able to book the rescheduled ticket at the lower price difference. The customer service people keep on putting me through the IVR to make over the phone booking but I do not receive any OTP. Request your help in getting me the booking at the previous price.