SRM — issue in drivers behavior | |||||
Hi vivek, I onboarded srm bus on thanjavur today 13th as walk in and paid rs 400 for my travel from thanjavur to panruti. The bus started around 12:20 pm and the driver started playing some double meaning local slum songs. When i asked to stop he behaved very rude against me. I then raised a complaint to the customer care and the problem was solved. The driver was rude and trying to show up back. He is telling that he will not drop me in panruti and will drop in ulundurpet which is 34kms away from the destination place. He is now telling that the road condition in panruti place is not comfortable for him. When i explained him about customer relationship and commitments he started using local indecent languages. He is just spoiling the company name and motto. Please teach some customer based good values to your employees. By the way please drop me in panruti as committed by your driver or refund me the amount. The manager is also involved in this situation -[protected] You may contact for more info. Regards Ganesh [protected] Was this information helpful? | |||||
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