SRS Travels Complaints & Reviews

Hi,
I booked the tickets to travel from bengaluru to madurai on 06.11.2018 @ 2.00pm. Got a call at 10.30 am on 06.11.3018 staying bus is breakdown and we are cancelling the service.
It’s really unprofessional and untrustfull behaviour by the srs transport. It’s not easy to replay at the last moment. Srs travels should not opt for the travel service if they cannot provide travel to the people. Also it’s surprise to see...

I have boarded the bus in pune, to my shock bus is filled with bugs. One hour into the journey, i kept scratching my feet in such a way that they have become red hot. This is utter nonsense. We pay thousands of rupees to travel and in return is this what srs provides. The driver explained his point of view stating he has complained about this issue two days ago. I seriously condemn this negligence. I would like to avail refund for this utter...

Bus number py01ch0560 travelling from blore (Majestic) to belgavi seat no u2. There was a half torn blanket given, when asked to change the ticket checker rudely said to adjust in that.. Pathetic service and as i'm a frequent traveler been seeing the service standards are dropping day by day..
The attitude of ticket checker and immaturity of handeling customer will jeopardise the image of bus service.. This is totally unacceptable...

We sent an item with lr no: 12/22131on 7.09.208, to bhantwal with proper bill with proper address. But srs employees sent it to bhatkal which is too far from bhantwal and nobody is responding from 10.09.18. I i requested to re direct it to bhantwal or send it back but no staff is ready to do it nor taking responsibilities even the managers. They are asking us to call customer care which is of no use. Because of this, we lost our valuable...

Booked bengaluru to hyderabd ac semi seater bus ticket on 21st october.
Worst experince with the traveller. My pick up point was madiwala, bangalore and it dropped me to race course to get the bus. 3hrs i was waiting there, almost 1'o clock night i got the bus.
I was supposed to reach gachibowli, hyderabad around 7:30 and i am reaching there by 12'0 clock afternoon.
Do hell with your service. I paid 1700 to reach on...

Ear sir,
I undersign Satyajit Nigade. I was traveling from hubli to mumbai on 17/10/2018 via SRS travels. Booking ID/PNR is NU[protected]/B32PDKVJ
Boarding point was borivali (mumbai) at 7.35am on 18/10/2018. I was travelling via SRS travel. Bus no. KA 01 AF 557
Instead of bus to be in Mumbai at 7.30 am but bus reached pune 6.30 am & from 6.30 am to 7.30 am bus was in pune. Bus reached destination (Rajiv Gandhi National...

While travelling from vijayawada to pune yesterday (15/10/2018), bus no: ka51 d 9952. After boarding bus it has started itching slowly and few hours later unbearable itching and appeared hives on my body. I thought it may be mosquitoes but no that was not a mosquito bite. I found bed bugs in my seat (Seat. No:a1.). I have experienced a full sleepless night and horrible experience through out the journey....

Dear sir/madam,
This to make a complaint against the driver routing r s managalam to bangalore! the driver behaving rudely, not even noticing who we are, and where we are working. driver used abusive words to the all customer. they abuse my wife. we booking on bus top sleeping. we open the window. windows cover will come out side. suddenly driver stop the bus and come to window side they using stick inside the sleeping area. just...

Within 2 hours i had killed 7 bedbugs, the bus is highly infected. This is my second complaint. And i have noticed many other people complained about this matter. Bed bug not just torture us at night they even infect in our house to just by keeping our bags in this bus ka01 ac4271.
The seats are highly infected, i can't even sleep for more than 15 minutes. Than i sat next to driver seat in his cabbin....

I had booked a ticket from banglore to kannur yesterday via paytm and it has been cancelled and i got call from srs travels saying that bus has been cancelled and i can shift my schedule to arya travels at 9 pm from madiwala in front of savoury hotel. I received the same communication by sms to stay at savoury hotel at 9pm from arya. By evening i received an sms from srs travels revealing the bus no as ka51b1889 and after an hour i got an...

Dear sir/madam,
This to make a complaint against the driver routing thanjavur to bangalore! The driver behaving rudely, not even noticing who we are, and where we are working! I've seen the same driver used abusive words to the previous customer, day before yesterday in tanjore. There is so word called polite and he forgot to use it! Its out of mood while starting journey! If the problem repeats again there wont be further travelling...

Dear sir

I will ticket booking[protected] srs travels from bodinakkanur to bangalore first three time booking online payment network problem payment page error but debit my account 1805, 1805, 1805 three times so plz refund this amount

Enclose to bank passbook copy

Name:kumaresan
Cell no:[protected]
Account no:[protected]
Bank:indian bank
Branch : bodinayakanur...

This is to bring it to your kind notice that, i'm traveling from bangalore to dharwad ticket dated 29/09/2018 #25516918. The bus has very poor cooling/ac effects. I got into bus around 10:30pm and it's almost 12:00 midnight, bus has almost traveled more than 40kms. When i checked with a driver/person he is showing the settings of ac which reflects as 18', i have strong feeling that it's a malfunction of ac or this is due to carelessness of...

I'm traveling from kollur to thrissur right now on 26th september 2018, time: 11.25 pm. It's very sad to inform you that due to bed bugs bite, itchy bumps with swollen surrounding are all over my body. When i tried to complaint, i got the number of mr. Jayan @ [protected] from codriver, who have seen my physical conditions very well. But mr. Jayan's approach was very arrogant and disappointing. He gave me two other numbers ([protected] & [protected])...

My pnr: ts[protected]kjbg/25265724, boarding: k p h b at 10.05 pm. I did not received any call or sms regarding boarding bus details. I have waited until 10.35 at same boarding point. Then my brother dropped at lakdikapool srs travels. Then i got call from your pickup driver saying that he is at pickup location.in this period i am not sure whether pickup bus is avaliable or not. Atleast you people need to send one sms if bus is delay. I...

Passenger name dr k r patl age 81 yrs
Pnr 25212683
Vehicle no. Ka42 9123.
Bus staff forced me to get down at st johns hospital, my drop stop was silk board as i was the only passenger.
They were rude and misbehaved with me. They didn't even bother about safety 80 year old senior citizen
Staf[censored]sed abusive language too. Booked srs, for them reason drop point is silk board. It is shocking that left me stranded...

I took srs travels bus booked through redbus app on 5th sept pune to hubballi, the departure time was at 10 pm (Ticket number tma[protected]. Pnr ts[protected]cqdq/25152863/mumbai-blore/scania/volvo4. Bus no. Ka01af304). Bus arrived 1 hour late. However i got into the bus the guy checking the seats confirmed my name and destination once i boarded the bus. Arrival time at hubballi @5:30 am, at about 5:45 am the cleaner of the bus wakes me up...

Drunken co driver. Who threw my language and damaged the guitar. And he is suppose to drive from hassan via charmadi ghat.
Such a worst management. When i called the srs office they are so careless and told they are not responsible
Bus num ka 42 a 836

I called ‭[protected]‬ which is main branch number. They are so rude and not ready to take the responsibility for the incident....

Hi, this morning i noticed a tempo traveller from srs travells driving very rashly on the road bearing registration number ka01 ag 1278. He was also on the center of the road not allowing any vehicles to overtake both on left and right side.

Please take necessary action against this driver. I thought of reporting to the police authority, but i know you will solve it without a need of that....

One of the worst and fraud travels company. I never and ever choose this bus services. We booked the ticket from ooty to bangalore (15.08.2018). Neck movement agent told that, the bus is breakdown unable to go, as we will arrange other bus. Arranged it but there is in last seat. That too worst bus. We booked the ticket in front. Today again the same issue. From mangalore to gulbarga, i have reached bit late. Bus left without any single call....