SRS Travels — Cancelled bus no refund after 1month, pathetic customer care

Address:	Bangalore, Karnataka
Website:	www.srsbooking.com

Hi All,
I have booked srs on 12/Sept/2016. SRS Travels Ticket with PNR 14648893

The bus service was cancelled. mailed more than 5times and now its more than a month and till now I haven't got the refund.

18/oct/2016, around 3pm called their customer care no.[protected], that guy asked me to call[protected], who then asked me to call [protected]. This guy first time didn't pick up, second time picked up but asked me to call him back after 10 mins. I called him after around 40 minutes. called again and again some 4 times, he just cut the call. after some 5 times he picked it up. I again explained him the problem he said within three days I will get refund, after 10mins I got a mail giving a coupon code for the same amount, to book in their website. I mailed them back saying don't want to book again in their website, till now no reponse. only god can save us in this country from these kind of lazy/looters.

Please refrain from using SRS travels