SRS Travels — Fraud didn't inform about Covid certificate and refused to on board without refund

SRS Travels and Logistics Private Limited
Vehicle Number:KA 42 A 5607
Service:Mumbai - Shimoga non A/C sleeper
Name:Rohit yadbole
Track at:http://trkg.in/770I0Z
For your Safety

Bus driver asked for Covid test certificate at the time of boarding. I was not informed about the certificate at the time of booking and forced me to get down from bus without any refund and given seat to others.

When called office about what happened he also refused to refund and sopke very rudely.

Further I am going to file police complaint against them the fraud they are doing with passengers.