| Address: | Bangalore, Karnataka | | Website: | s.r.s.travels.com |
Hullo Sir,
I am a senior citzen and a regular SRS passenger travelling between Udupi - B'Lore.
In today's incident your driver in the B'Lore - Murudeshwar bus departing B'Lore Ananda Rao Circle terminal at 8.45 PM has been defiant and failed to drop us at the designated official Bus stop point at Udupi Kinnimulky Gopura. It is also the pick up point from all the buses moving in that direction. It was around 4.45AM and dark. My wife was accompanying me - seat nos 1& 2. Ticket no 12531872 in Vehicle No is 1157.
The bus on entering Udupi after deviating from the NH instead of passing through the regular route had taken a short cut 100 metres prior to said point despite protests. He dropped us 1 Km away from there after much protest.near Govinda Kalyan Mantap. ( The short cut road in fact is barred for heavy vehicles. ). We were put into a lot of incovenience as no autos or any conveyances are available at that point of time and place and people waiting to receive us were left disappointed. In the meanwhile all the buses of all other Cos., following this bus were moving in the regular route covering the said Bus stop.
Let me inform you that I plainly told your driver that passengers with valid tickets are denied any services while others who have been picked up and presumably without tickets ( after Jalahalli Cross ticket checking point ) are rendered services !
I hope this compliant will serve you to take strict action not only from the point of view of services but mismanagement in the interest of SRS Co.
If you wish to reply then okay.
Regards,
U R Rao Was this information helpful? | 
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