Dear srs travels,
I traveled from marthandam to chennai in your bus on 16.04.2019. And it was very disappointing experience,
1) bus was in very bad condition the screens provided in the sleeper berth is broken and fallen down. Later the staff came and questioning me for the broken screen rod.
2) when the bus stopped for rest the staff sounded very rude to passengers that to come fast else they will leave you and go. Overall worst staff behavior.
3) and for the co passenger one side window is broken.
4) the bus started sharp at 7pm and the rest stop was around 12am.
Totally worst experience ever from the govt recognized bus service. But i used to travel in your bus from your initial stage of your service and we had a good experience but now is veryworst.
Kindly take this feedback and work on to sustain and satisfy your customers. Was this information helpful? |
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