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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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48%
Complaints
1721
Pending
0
Resolved
778
+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
Dear Sir/Madam,
This is with reference to your e-mail dated 10 June 2023, addressed to Head Service team.
We would like to assist you. However, we are unable to trace your account number with the details available in your email. Therefore, we are unable to assist you regarding your query at present.
We would be able to help if you could confirm your 11-digit account number from your registered email ID or write to us through your Internet Banking account. We regret the inconvenience caused.
Please feel free to write to us at head.[protected]@sc.com and we shall be pleased to assist you.
Assuring you of our best services always.
Yours sincerely,
On behalf of Standard Chartered Bank
X Indhu
From the office of Head Customer Service