Standard Chartered Bank — Bank not supporting in bank closure during health issue and forcing branch visit

I was using standard chartered bank as my salary account but due to their bad customer support I switched my salary account to ICICI.
Due to some personal health problems, I am unable to visit the standard chartered branch to close my account. So I have been requesting Standard chartered to close my saving account over customer support calls and written emails. I have also communicated that I will complete all forms or procedures electronically. But they are not helping and forcing me to visit branch which i am unable to. They are continuously deducting maintenance charges in the meantime.
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Standard Chartered Bank customer support has been notified about the posted complaint.
Complaint comments 

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Dear Customer,

This is with reference to the query that you had mentioned at https://www.consumercomplaints.in on[protected] regarding the closure of your savings account with the Bank.

We observe that the details provided are insufficient for the Bank review your query. Hence, we request you to click on the following link https://bit.ly/2XMJPhr and share complete details including account details, registered email ID, registered contact number for us to review and respond conclusively.

Alternately you can reach out to our service channels with the details for us to assist your further.

Please be rest assured that at Standard Chartered Bank we constantly endeavour to understand the needs of the client to provide better client experience every time.

Regards,
Standard Chartered Bank

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